Refund policy - Beach Society

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Refund policy

REFUND OVERVIEW

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items returned outside the 30 day buyer's remorse period will be denied.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, liner attached, and in its original packaging. For sanitary reasons, please try on all swimwear over underwear. Proof of purchase providing the order number details will be required.

To start a return, you can contact us at sales@beachsociety.net and include in the subject line of your email your order ID + "Return Request" along with the details for your return. Please note that returns will need to be sent to the following address:  Beach Society, PO Box 1811, Bloomfield, New Jersey 07003. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs for returned items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

REFUND STATUS
If your return is received upon inspection, we will send you an email to notify you that we have received your returned item along with the outcome of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days. Please note all credit card companies and banking institutions will differ in processing times for your refund to post. 

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@beachsociety.net.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS
Non-refundable items include worn, damaged, soiled or laundered clothing, jewelry, accessories, shoes, sale items, and gift cards. For sanitary reasons, please try on all swimwear over underwear with liners intact to qualify for a refund.

Unapproved items sent back to us without first requesting a return will not be eligible for a refund. Please get in touch if you have questions or concerns about your specific item.

We reserve the right to refuse or limit returns for any reason.

EXCHANGES

We replace items if they are defective, damaged, or the incorrect size. If you need to exchange it for the same item, send us an email at sales@beachsociety.net to request an exchange. 

The fastest way to process your exchange is to make a separate purchase for the new item and to send us back the first item from your original purchase.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return related questions at sales@beachsociety.net.